Our privacy policy

Privacy policy for H. Mount & Sons Ltd

This privacy policy relates to H. Mount & Sons Ltd and it’s subsidiary companies Canterbury Country Houses and Kentish Pip Ltd. 

The policy explains how we use any personal information we collect about you when you use the websites www.wooltonfarm.co.uk, www.kentishpip.co.uk,  www.canterburycountryhouses.co.uk or buy any of our products and services or book our accommodation directly from us. 

Topics: 

What information do we collect about you? 

How will we use the information about you? 

Marketing

Access to your information and correction 

Cookies 

Other websites 

Changes to our privacy policy 

How to contact us 

Your right to complain

Supervisory authority

 

What information do we collect about you? 

We collect information about you when you register with us, for example in a contact form, or place an order for products or services. We also collect information when you voluntarily complete customer surveys or are asked to provide feedback.  Website usage information is collected using cookies. 

How will we use the information about you? 

We collect information about you to process your order, manage your account and to contact you about other products and services we think may be of interest to you. 

We use your information collected from the website to personalise your repeat visits to our website. We will not pass your information on to third parties unless you agree to it. 

We will not share your information for marketing purposes with companies or individuals outside our own group of companies.

In processing your order, we may send your details to, and also use information from credit reference agencies and fraud prevention agencies. Will ask for your permission first. 

Marketing 

 We would like to send you information about products and services of ours and other companies in our group which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes or giving your information to other members of our group of companies. If you no longer wish to be contacted for marketing purposes, please click here, and ask for your details to be deleted. 

Access to your information and correction 

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address. 

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. 

Cookies 

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. 

For further information visit www.aboutcookies.org  or www.allaboutcookies.org.  You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result. 

Other websites 

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. 

Changes to our privacy policy 

We keep our privacy policy under regular review and we will place any updates on our web pages, booking forms and contact forms. This privacy policy was last updated on May 10, 2018. 

How to contact us 

Please contact us if you have any questions about our privacy policy or information we hold about you. 

By email: hmounts@gmail.com

By post: Data Protection, H. Mount & Sons Ltd, Woolton Farm, Bekesbourne, Canterbury, Kent, CT4 5EA.

 

Your right to complain

If you think that there is a problem with the way in which we handle your personal data and you don’t believe it can be resolved directly with us, then you should contact The Information Commissioner’s Office for further details.

Supervisory Authority

All of our businesses data protection activities will be carried out under the supervisory authority of Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,  Cheshire, SK9 5AF Tel: +44 (0)303 123 1113.

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